Privacy Policy | Dylan Chong & Co

Welcome to the website and social media platforms of Dylan Chong & Co. We are committed to protecting your personal data and respecting your privacy in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 ("PDPA"), as well as applicable professional and legal obligations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our legal services, website, social media pages, events, seminars, webinars, or communications.

1. Information We Collect

We may collect personal information including but not limited to:

Full name
Contact number
Email address
Company or business details
Identification details provided voluntarily
Information submitted through enquiry forms
Information shared during consultations, seminars, webinars, or registrations
Billing and payment information
Any documents or communications voluntarily provided to us

We may also collect non-personal information such as:

Browser type
Device information
IP address
Website usage analytics

2. How We Use Your Information

Your information may be used for the following purposes:

To respond to enquiries and provide legal services
To arrange consultations, meetings, seminars, or events
To process registrations and payments
To provide legal updates, newsletters, or marketing materials
To improve our services and user experience
To comply with Malaysian legal, regulatory, and professional obligations
To maintain internal records and administrative purposes

3. Confidentiality & Legal Professional Obligations

As a Malaysian law firm, Dylan Chong & Co. takes confidentiality seriously. Information shared with us will be handled with reasonable care and in accordance with applicable Malaysian laws, legal professional privilege principles, and professional obligations imposed under the Legal Profession Act 1976 and related regulations.

However, submission of information through our website or social media platforms does not automatically create a solicitor-client relationship unless formally agreed in writing.

4. Disclosure of Information

We do not sell or rent your personal information.

Your information may be disclosed:

To employees, consultants, or service providers assisting our operations
Where required by Malaysian law, court order, or regulatory authority
To protect our legal rights or comply with professional obligations
With your consent

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, disclosure, or loss in accordance with applicable Malaysian data protection requirements. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies & Analytics

Our website may use cookies and analytics tools to enhance user experience and monitor website performance.

You may disable cookies through your browser settings, although certain website functions may be affected.

7. Third-Party Links

Our website or social media pages may contain links to third-party websites. Dylan Chong & Co. is not responsible for the privacy practices or content of external websites.

8. Retention of Information

We may retain your information for as long as necessary for legal, professional, administrative, regulatory, or business purposes in accordance with Malaysian laws and professional record-keeping obligations.

9. Your Rights

Subject to the PDPA and other applicable Malaysian laws, you may request:

Access to your personal data
Correction of inaccurate information
Withdrawal of consent for certain communications
Deletion where legally permissible

Requests may be subject to verification and legal obligations.

10. Changes to This Privacy Policy

Dylan Chong & Co. reserves the right to update or revise this Privacy Policy at any time. Changes will take effect upon posting on our website or platforms.

11. Contact Us

For enquiries relating to this Privacy Policy or your personal data, please contact:

Dylan Chong & Co.
Email: admin@dylanchong.com
Phone: +60102906674
Address: 18A, 1st Floor, Jalan SS22/21, Damansara Jaya, 47400 Petaling Jaya, Selangor Darul Ehsan

By using our website, social media pages, or services, you acknowledge that you have read and understood this Privacy Policy.